Jeanette Parsons

Robin Moon

Brad Murphy

Introduce key features Accessibility for Ontarians with Disabilities Act, 2005

Summarize – accessible customer service Summarize – accessible information &

communication What’s happening at Queen’s? What does Queen’s need to do?

Accommodation – individualized, reactive Ontario Human Rights Code – 1962 Disability in the person Equitable and non-discriminatory opportunities

for participation; basis in anti-discrimination

Accessibility – systemic and proactive Accessibility for Ontarians with Disabilities Act,

2005 (AODA) Disability in the environment Integrate accessibility in design

Accessibility for Ontarians with Disabilities Act, 2005Unique legislation anywhere in the world

– legislates proactive advancement of accessibility through standards

Annual reporting requirements verifying compliance, including audits and fines for non-compliance

Dignity Preserving the person’s self-worth. Not treating persons

with disabilities as an afterthought.

Independence People are able to do things on their own without

unnecessary help or interference

Integration Person benefits from same service, in the same place,

time and way as others

Equal Opportunity Same chances, options, benefits and results as others

RequirementsI. Policies, practices & procedures consistent

with core principles

II. Process for providing notice of temporary disruptions

III. Feedback process

IV. Communicate with a person with a disability in a way that takes into account their disability

V. Training

Vision

By 2025, all information and methods of communication to and from an individual will be designed to be accessible to persons with disabilities consistent with human rights law, the French Language Services Act (where applicable) and inclusive design principles.

Goal for organizations: Communicate with a person with a disability

taking into account person’s disability Same amount of time review, respond to

information/communication Same quality (up-to-date, complete, accurate) Same availability – time and place

Policies Requests for info/comm. – alternate formats Requests for comm. supports and services Procurement policies address accessibility Info/comm. – available in plain language Within 1 year of enactment

RequirementsStatement of commitment

Training employees Requests for info/comm/supports

Duty to NotifyTraining

Information/communication barriers Organizations’ tools/resources

Requirements, cont’d Emergency and Public Safety Information – 1 year Websites

New stored content – 1 year Existing websites – 3 years Existing stored web content – upon request Accessible = W3C, 2.0, Level A

Non-web based info/com Upon request

Education Institutions Procure – accessible or conversion ready electronic

formats education/training materials Ensure educators design accessible class/course

instruction Education/training materials to students – before or at

the same time 3 years

Educational Libraries

Developers: Education and training materials

The Equity Office: www.queensu.ca/equity/(www.queensu.ca/equity/content.php?page=accessibledocuments)

HCDS: Disability Services: www.queensu.ca/hcds/ds/ The Adaptive Technology Centre:

library.queensu.ca/websrs/ Web Publish CMS: www.queensu.ca/www/webpublish Web Standards and Accessibility Guide

www.queensu.ca/www/wsaguide ITServices: workshops, Summer Student resource Program,

www.queensu.ca/its/ Centre for Teaching and Learning, www.queensu.ca/ctl/ Emerging Technology Centre: www.queensu.ca/its/etc.html

(captioning, etc.)

■ Continue capacity-building ■ Implement broader coordination■ Standardized Queen’s approach and evaluation

methods■ Mandates or policies■ Faculty/staff – responsible for self-development

to identify issues and solutions

Distributed to the webmaster list serve, Jan. 28, 2010:

Please add the following text in your web site’s contact area.

The Department of ___________ is committed to advancing accessibility for persons with disabilities at Queen’s University and we welcome your feedback. To let us know how we’re doing, you may wish to complete this Customer Service-Accessibility Feedback form (linked to https://www.queensu.ca/forms/index.php/accessibility/add). All accessibility related feedback goes to the Accessibility Coordinator in the Equity Office, who will follow up with you as appropriate. Alternatively, you can submit feedback by e-mail, mail, fax, and phone. Please refer to the online form for all contact details."

Jeanette Parsons, Equity Officejeanette.parsons@queensu.ca

Robin Moon, Marketing & Communicationsrobin.moon@queensu.ca

Brad Murphy, IT Servicesbrad.murphy@queensu.ca