Carecall and Queen’s

Carecall and Queen’s

Staff Counselling/Employee Assistance Programme

carecallwellbeing.com

Five a Day for Mental Wellbeing?

• UK Government Foresight programme• Mental Capital and Wellbeing Project• New Economics Foundation identified

five key drivers

Freephone 24 hour immediate telephone support Structured telephone counselling Structured face to face counselling available across NI Financial advice Legal advice Retirement planning service Work related problems Family relationship problems Health concerns Alcohol / substance abuse

Employee Assistance ProgrammeOverview


Independent Self-referred Confidential Free service Complementary to professional support mechanisms Complementary to personal support networks

Employee Assistance ProgrammeEmployee Counselling Service


Freephone number Answered 24/7, 365 days a year Immediate support Staffed by professional, qualified & experienced personnel at all times

BACP accredited staff Appointments within 3 days/20 miles Evenings possible

Employee Assistance ProgrammeTelephone Support


* British & Irish Associations for Counselling and Psychotherapy

Up to six one hour sessions Time limited, practical & solution focused

(Brief Solution Focused Model) Clear boundaries of confidentiality Moves from analysis of the problem to identify your

own skills, strengths & resources Helps you to find a solution

Employee Assistance ProgrammeCounselling Model & Process


Support Training Performance Work Colleagues Stress New Skills Office Politics Mediation & Conflict

Coaching Stress Risk Assessments

Your Working Life


Bereavement Caring for relatives Family frictions Childcare Losing independence Drug & alcohol abuse Personal Crises Ill health Depression & anxiety Discrimination Divorce

Your Personal Life



0800 389 5362

It helps to talk.


Wellbeing• Feel Good

• Happiness• Contentment• Engagement• Able to enjoy• Curiosity

• Function Well

• Key relationships going ok

• Feeling purposeful

• Having some sense of control

Connect

• …with the people around you• Family, colleagues community• The cornerstones of your life• Invest in these relationships• And get out what you put in

Be active…

• Walk, run, swim, garden, salsa• Find the activity you enjoy• That suits your fitness levels• Spend time outside

Take notice…

• Be present• Be aware of your (changing) environment• In conversation, really listen

Keep learning…

• Try new challenges • Rediscover and old interest• Take on a new task at work

Give…

• Pay it forward…• Thank people• Help someone• Link to the community• Volunteer


0800 389 5362

It helps to talk.

Carecall and Queen’s

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