Post on 19-Jun-2015
description
TEAM TSI Mission
To provide excellence in project management, onsite installation, service and support to the manufacturer and its
customers of AVL, laptop, communication and camera systems along with structured cabling, WiFi, AP’s, RFID,
POS and other electronics.
To offer state of the art, “World Class” customer service and to honor the Lord Jesus Christ in all the company’s
endeavors.
Our Divisions
Fleet Vehicle Installations
• Installations of onboard computers, modems, GPS, cameras, navigation and RFID technology
• Specializing in large fleet deployments• Customized project management portal• Consistent quality and customer service
WiFi & Structured Cable Installations
• Effective equipment staging, installation and configuration of POS, RFID, and WiFi systems
• Wireless site surveys• National multi-site rollouts and
deployments• Rapid deployment teams available
Why Use Us?
• We offer “true” nationwide coverage• All major markets are served with in-house technicians• Our project management portal makes your project
easier top to bottom• Team TSI allows you to save valuable resources by
letting our dedicated scheduling department serve your customer by working directly with them
• The dispatch department can handle all scheduling needs to give your customer the best possible solutions without hurting their operations
• Eliminate messy, hand-written work orders for real-time digital confirmation upon completion
• We make your customer happy and that means more referrals for you
True Nationwide Coverage
• Our “local markets” cover the largest markets in the continental United States; 42 of the largest populated metro
markets• We have worked in all states and are fully Nexus compliant
and insured• Expansion into the Canadian and UK markets coming soon
Scheduling and Dispatch• Our dedicated schedulers help you get your orders in the system
and completed faster than any other company in the industry!• We know how to keep the communication lines open so that each
party is informed throughout the project from start to finish.• Allow your dedicated team to take advantage of the Team TSI
resources to work with your customer and avoid problems with their operations
Scheduling and Dispatch
From the moment your order is made, we get it
scheduled and completed faster than the industry
standard and our competition.
Nobody does it better!
Did we mention we are The Best?
We can prove it…let us show you why our customers would never want to work with anyone else.
Qualified Technicians
TEAM TSI installers = consistent, quality installations
Your Project Management Portal
• As our vendor you can access your order status in real-time as it is being delivered, keeping you “in the know” and insuring your customer’s satisfaction
• Our system provides you up to the minute status on all your orders through advanced data mining
• Your customer is also able to access their order information so that all parties are on the same page from the moment you place the order to the moment we deliver
Tracking Your Installations
• See all your orders in the system
• Manipulate search fields to get the most usable information
• Find your orders by location using our interactive map
Data Capture
During installation, our technician will use the Symbol MC35 to capture images of vital connections, verify the device operability, and obtain the satisfied customer’s
signatures.That information is available to you and your customer
by the end of the day !
Ever gotten one of these?If you have worked with us you
have….
This is what our vendors receive in real-time when the job is
done the Team TSI way.
No more illegible, hand-written faxed copies 10 days late.
No missing paperwork.
We are raising the standard for the industry and we can do it
for you!
View Details of an Installation
All the information you need and we even include pictures so you know without a doubt your product was installed right!
Proof is in the Pictures
Now that your installation is complete…
• Upon completion, the latest job details will be accessible in our web portal that day
• Your customer can fill out customer satisfaction survey for every job we install sharing their satisfaction with the overall experience and allowing us to solve any issues quickly
• Our real-time data will help you provide your customers with the best possible service and relationship