4 Computer Repair Service Agreement Ingredients for Great SMB Clients (Slides)

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http://ITServiceContractSecrets.com SUMMARY SLIDES: Does your firm offer a computer repair service agreement to its clients? Find out the 4 essential ingredients you need to attract great SMB clients. Copyright (C) SP Home Run Inc.

Transcript of 4 Computer Repair Service Agreement Ingredients for Great SMB Clients (Slides)

SPHomeRun.com

Courtesy of the

Small Business Computer Consulting Blog

http://blog.sphomerun.com

4 Computer Repair

Service Agreement

Ingredients for

Great SMB Clients

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What are the

Essential

Ingredients for

Attracting Great

SMB Clients?

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1. Start with a

Proactive

Marketing Plan

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2. Use a Consistent

Lead

Qualification

Checklist

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3. Outline What

You Want to

Cover at

On-Site Sales

Appointments

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In General Terms,

this Outline Might

Include Asking

Some Open-ended

Questions:

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• What’s this

Company’s

Biggest

IT problem?

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• Who Currently

Takes Care of

this Company’s

IT Needs?

Who Used to?

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• What Does this

Company Like

or Dislike?

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• What Would this

Company Like

to Have

Seen Done

Differently?

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You Need to

Figure out if this

Company is a

Desirable

Prospective Client

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Next Focus on

Your Company’s

Value Proposition:

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• Which Similar

Problems Have

You Recently

Solved for Similar

Clients

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• What Kinds of

Results and ROI

Have Clients

Received from

Similar Projects

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Your Claims

Should be

Backed up with

Case Studies and

Testimonials

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Wrap it up with a

Call-to-action

for a Small, Initial

Proving Ground

Project

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4. Focus Primarily

on Long-Term

Clients

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The Bottom Line

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All-encompassing

Support Offerings

Can be Extremely

Well-received by

the Right Clients

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And Extremely

Gratifying and

Profitable to

Your Company

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If You Simply

Keep in Mind

these 4 Essential

Ingredients for

Great SMB Clients

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How Do You Use a

Basic Computer

Repair Service

Agreement to

Attract Clients?

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What Are Your

Most Important

Lead Qualification

Questions?

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Please Share

Your Thoughts

in the Comments

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SPHomeRun.com Recommended Reading:

IT Service Contract Secrets

for Getting More Repeat Clients and

Recurring Service Revenue

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