www.acm.org

www.sigchi.org

www.estchi.org

Human-computer interaction is a discipline concerned with the

design, evaluation and implementation of interactive

computing systems for human use and with the study of major

phenomena surrounding them

The interplay between practice and research

2nd EstCHI Meetup

IntroductionDavid Lamas, Peeter Marvet

Introduction

● User experience, or UX for short, is something that nearly everyone has heard about and perceives to be of critical relevance in many contexts.

● However, most of us still fail to understand and explore UX's potential.

Introduction

● Today we will be talking about the interplay between practice and research in HCI & HCD and explore ways to benefit from what diverse sectors of activity do and know about usability, UX, interaction design and related topics.

An historical perspectiveHegle Sarapuu

Timeline - Estonia

Challenges

Good

Tomorrow !?

How is it in Italy?Carmelo Ardito

● Goal:To investigate and promote UX practice in industry

● Four steps1. Survey (36 companies)2. Interviews3. Focus group4. Exploratory study in industrial context

An experimental study

Main findings● Key obstacles to the introduction of usability

engineering methods● No suitable methods● Resource demands● User availability● Developer mindset

● Further...● UX is not mentioned in call for tenders

The state of UX in the public sector

Mihkel Tikk

Potential contributions from academia

Panayiotis Zaphiris

● Provide cheap options for what industry can do already

● Provide extra labor force

How academia should not help industry?

● Be the “case study”● Be “academic”

How industry should not help academia?

● Provide professional advice and consulting● Provide access to expensive equipment and

facilities● Develop frameworks/guidelines/models that

can assist industry in its work

How academia should help industry?

● Provide real cases/scenarios● Provide practical experience and

opportunities to students● Provide opportunities for collaborative

projects

How industry should help academia?

Discussion

Why aren't practitioners using the knowledge generated over the past 30 years by HCI/HCD researchers?

Discussion

What should/could be done to address these reasons?

Discussion

Considering that the overarching solutions are medium to long term strategies, describe a specific approach/method/tool/techniquethat you would recommend to use in industry practice right now to foster HCI/HCD values

So… questions? Comments?

Lessons learned today

Lessons learned today

● Offer solutions, speak the language of business, not science

● Prototype, storyboard and test as much as you can and as early as you can - quick and dirty

● Create a good design for services or put services behind the scene

● Do the academic thing in a practical way● Product owners should be more aware of problems● Practitioners should follow guidelines that are based on

research, not rules of thumb● Start with what you have, do as much as possible● Don’t measure steps, measure mistakes, ask for

feedback, make mistakes

Upcoming MeetupsJuly and September

July 29

● Jettie Hoonhout Senior scientist @ Philips Research Labs Eindhoven, Netherlands

● Siân Lindley Researcher @ Socio-Digital Systems group at Microsoft Research in Cambridge

● Marc HassenzahlProfessor for "Experience and Interaction" at the Folkwang University of Arts in Essen

Mid September

Upcoming CoursesJuly

Tallinn Summer School course:25th-31st July 2014

idlab.tlu.ee/rmhci

Research methods in HCI

Topics covered: ● UX evaluation methods● Ethics, questionnaires and survey design ● Ethnographic methods for user research● Narrative based methods ● Experimental design

Target audience: Experienced practitioners

Tallinn Summer School course:18th-31st July 2014

ixdworks.com

Experimental Interaction Design: from ideas to prototypes

Topics covered: ● Alongside lectures and demos, attendees work in

small groups to design and create new media product prototypes and gain experience in a number of interaction design principles, methods, tools and environments.

Target audience: All people interested in interaction design, no specific background required

November 13 (workshops) & 14 (main event)

International name card day on June 7th in Tallinn

Volunteers needed!

Would you like to volunteer?

Join us promoting HCI in Estonia