Improving site search with search analytics
Assessing Organizational Context and Capability for UX Strategy
Building for People: 5 Practical Tip for Greating Great UX
Lean UX Roundtable
2nd EstCHI Meetup: The interplay between UX practice and research
Let's Sketchnote — MidwestUX 2012
Customer experience: The natural ally for UX in business
PDC 2008 Toward participatory organizations.
Five Rules for Mentoring New User Experience Professionals
Evolution of Design Competence in UX Practice
Understanding Client Dynamics, presented at Embrace UX
