Post on 26-Dec-2015
2013
This training seminar is designed to prepare training leaders to train Rotarians effectively.
SEMINAR PURPOSE
2013
• Introduce and present the topic for discussion
• Facilitate the exchange of knowledge and experience; and
• Keep the discussion focused on the learning objectives.
TRAINER ROLE AT THE MEETING
2013
• Listener• Questioner• Sharer• Problem
Solver• Conflict
Resolver• Participative
SKILLS OF A TRAINER
• Accepting of others
• Empathizing• Leader• Time Manager
2013
• Self-Directed• Need Facilitation, Not Instruction• Individual needs• Play on past experiences• Must have relevance• Conducive environment
QUALITIES OF ADULT LEARNERS
2013
Adults retain information that is• Interesting• Applicable to their
daily lives• Reinforced with
interactive activities
ADULT LEARNER UNDERSTANDING
2013
• Explores critical issues through questioning
• Creates a safe environment for participation
• Keeps group focused and on schedule
• Neutralizes negative behavior
• Projects a positive image
A GOOD FACILITATOR
2013
• Ask open-ended questions.
• Pose participant questions to group.
• Accept all comments without judgment.
• Correct misinformation respectfully.
EFFECTIVE FACILITATION TECHNIQUES
2013
• Speak slowly and clearly• Use visual aids• Do not use colloquialisms• Avoid sentences or questions
with negatives• Re-phrase• Avoid interrupting• Don’t respond immediately• Avoid jokes• Gender sensitivity
EFFECTIVE FACILITATION TECHNIQUES
2013
NONVERBAL COMMUNICATION
Seven Percent (7%) of one’s perceived attitude is conveyed verbally and Ninety-Three Percent (93%)
nonverbally.
2013
• Discuss the different types of nonverbal communication.
• Describe how to adapt your training with respect to nonverbal communication.
LEARNING OBJECTIVES
2013
• Body movement and use of space• Voice qualities and characteristics• Eye Contact• Gestures• Silence• Facial Expressions• Time/Pace
TYPES OF NONVERBAL COMMUNICATION
2013
• Open-ended• Closed-ended• Overhead• Relay• Directed• Reverse• Redirected• Directive Open-ended
TYPES OF QUESTIONS
2013
• Identify techniques for managing time.• Identify materials you need in a training room.
LEARNING OBJECTIVES
2013
• Begin and end sessions promptly.
• Distribute handout packets in advance.
• Prepare flip charts in advance.
• Ask each group to report its best idea (instead of all of its ideas).
• Use breaks to energize participants.
TIME MANAGEMENT TECHNIQUES