2012 Radio Show Produced by RAB and NAB

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Panel Discussion from 2012 Radio Show entitled: Should I Stay or Should I Go? Creating a Winning Culture!

Transcript of 2012 Radio Show Produced by RAB and NAB

Should I Stay?Or

Should I Go?

Are Great Sales People Born or Made?

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Nature vs. Nurture

Retaining Talent Through Powerful Relationships

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Nature vs. Nurture1

NATURE then NURTURE

Nature: Natural Talents. Make sure that both the talent and fit are right.

NATURE then NURTURE

Nurture: Driven by Relationships. Here, invest in team, environment and your most talented individuals.

NURTUREFour Key Areas of Nurture

1. Relationship

2. Expectation

3. Feedback

4. Compensation

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Retaining Talent Through Powerful Relationships

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The Best ManagersPlay Chess, not Checkers!

A third of a person's life is spent in the workplace,

sometimes more.

Exit Surveys show, the number one reason for quitting a job was not

money, but employees felt Management didn’t care.

NURTURERelationships are the Key!

Retaining Talent: Defining Powerful

Relationships!

Defining Powerful Relationships!

• Manager shows proper intent and genuine caring

• Employees trusts the manager, knowing the manager will always act in his/her best interest

Defining Powerful Relationships!

Many sales managers hesitate to get too close

to employees for fear that they may need to

discipline them one day.

Defining Powerful Relationships!

Ask the Question:

I would not be who I am today without

__________.

As a manager,

how do you express caring?

My Team at Texas Ranger Suite

Do you know each of your employee’s Talents, Interest,

Expectations and Goals? It’s Okay to ask.

Wouldn't it be great if all employees came equipped

with User Manuals?

• What would be the best challenge the company could give you?

• If you were managing you: What would be your top three priorities helping you be at your best?

Defining Relationships!It’s Okay to Ask!

• Will you tell me how you feel…or should I ask?• As your manager, what I should

Keep doing?• How important is it for you and I to

be good friends at work?

Defining Relationships!It’s Okay to Ask!

“Coaches who outline plays on a black board are dime/dozen. The ones who win, get inside each player and motivate.”

–Vince Lombardi

“What makes a Happy Staff is a Happy Hour.”

–Tami Honesty

Sharing is Caring

linkedin.com/in/tamihonesty