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BSNL 3G Data Card (HFCL)Training Manual

Kindly find the Powerpoint presentation On

• 3G data card installation• Troubleshooting procedure

•Handling of data cards – Dos and Donts•Installation procedure on Win, Linux and MAC

Sales/Marketing team may kindly go through and send feedback to c.kannan@hfcl.com (9445261919), and copy to agmmktg2tnc@gmail.com before 28.02.2013

BSNL 3G Data CardTraining Manual

Agenda Introduction / Overview Cellular Technology Overview Key Features Know your Modem Software installation How to use your Modem

• Call Features• Internet feature• Check balance feature• LPM feature

Trouble shooting • No internet Connectivity• No calls being made

Do’s and Don’ts Contact Information Appendix

• Complete GUI Screenshots

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Introduction / Overview

• Multi-mode 3G USB modem by HFCL/ZTE.• Model MF 180, USB interface connecting to a

Laptop/Desktop PC• Integrates the functionality of a modem and a mobile

phone (SMS and Voice call).• Combines mobile communication with Internet

perfectly. • Operates on GSM850/GSM900/DCS1800/PCS1900

and UMTS/WCDMA/HSDPA 2100MHz frequency.

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Cellular Technology Overview

2G & 2.5G : GSM/GPRS/EDGEOperates on GSM850/GSM900/DCS1800/PCS1900 MHz frequency.• Voice Function and Data Function on GPRS• Data Connectivity up to 384 Kbps

3G : UMTS/WCDMA/HSDPAOperates on 2100 MHz frequency.• Voice and Video Calls • Data connectivity up to 14.4 Mbps

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Key Features• Interface Type USB 2.0 high speed

• OS supported Windows XP, Win2000, Vista and Windows 7MAC OS x10.5, 10.6 and 10.7Linux: Ubuntu 9.10/10.04/10.10 and Fedora

12/13/14

• Functions Voice call, Call forward, Call wait, Call limitSMS and Phonebook, Check balance feature

• Speed Up to 3.6 Mbps

• Dimension 76 mm x 26 mm x 11 mm (without cap)

• Weight About 21 g

• microSD Capability Up to 16 GB

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Know Your Modem

1.Indicator2.Front Cover3.Modem Cap4.SIM/USIM Card Slot5.microSD Card Slot 6.USB Connector

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Set up Your Modem

• Put finger on the bottom finger grip, and then lift the front cover of the modem to release and remove.

Notes:Do not open the front cover rudely so as to avoid the damage of the front cover.

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• Insert the SIM/USIM card into the SIM/USIM card slot.

• Insert the SIM/USIM card with the metal contact area facing downwards into the slot, and then push SIM/USIM card as far as possible, shown as the following picture.

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• Insert the microSD card into the microSD card slot.

• Put the front cover of the modem flatly upon the body of modem. Direct the front cover towards the locking catches on the sides of the modem and push the front cover of the modem to lock the front cover into its place.

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• Connect the Modem to your laptop or desktop PC.• Plug the USB connector into your computer’s USB

port and make sure that it is tightly inserted.

• The OS automatically detects and recognizes new hardware and starts the installation wizard.

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Software Installation

• For Windows OS• Your system will start the software setup process

automatically when you connect the modem to your computer correctly. Follow the system prompts to complete the software installation.

• Note: If the system does not launch installation automatically for some reasons, double click the new CD-ROM icon in My Computer manually and find the executable file to run it.

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Installation Procedure• When BSNL 3G data card inserted in the PC/Laptop then it create

new drives e.g. G drive for software and H drive for external mircoSD card. The software is in the G drive which we got after double click/right click open.

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• Double click on CD drive (G): BSNL 3G DATA CARD

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• Double click on Windows/Data• Double click on Setup.exe to run the software

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• Icons appear on desktop

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• Configuration Setting for adding the profile• Username : Blank • Password : Blank • APN : bsnlnet• Dial No. *99#

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• Network Setting as follows

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• Voice Ringtone selection Setting:

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MAC and Linux OSFor MAC OS• The system will automatically display a new CD-ROM icon on the desktop when you

connect the modem to your computer correctly. Double click the installation software package, and follow the system prompts to complete the software installation.

For Linux OS• The system will automatically display a new CD-ROM icon on the desktop when you

connect the modem to your computer correctly, and then follow the steps to finish the installation:

• Double click the CD-ROM icon, and then copy the installation package (.tar.gz) to PC disk.• Click the right button on the installation package and select the Extract Here item.• Enter the decompressed folder, type the command ./install.sh in the shell-terminal to

start the installation.• Notes:• Make sure you have the root privilege. If not, please type the command sudo ./install.sh

in the shell-terminal.

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How To Use Your Modem

• Click each button in the following table to perform the related function:

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Internet Feature

• Check the Usage of the internet.

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SMS Feature

• Check the SMS Box for :• Inbox, Outbox, DraftBox, New Message,• Important Box, Delete Box and Report Box

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Phone Contacts Feature

• Check the phone Contacts

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Check Balance Feature

• Check the Balance Feature which shows how much balance is present.

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STK Feature

• BSNL Mobile system tool kit which gives information on News, Finance, Entertainment TV schedule Etc

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Voice Call Feature

• Calling Feature which works for outgoing and incoming calls.

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Calling History Feature

• Check the Calling History for Answered, Missed and dialed Calls

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Configuration Feature

• In Configuration setting we can do all the settings like Connection, Security, Network , Message, System and Voice Setting

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LPM Feature

• LPM Enable: Low power management mode help to utilize the power.

• When checked, it will help the power utilization by disconnecting the data card from the network after 5 min.

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Troubleshooting Procedure• No Data Connectivity ( for BSNL Locked Data Cards) :

• Check the Configuration Setting• Username : Blank • Password : Blank • APN : bsnlnet• Dial No. *99#Please make sure that the configuration setting is proper and if not then u have to

apply mentioned settings.Username and password section should be blank• And in the APN section Please fill proper APN mentioned i.e bsnlnet• And in dial no. please fill proper number i.e *99#

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• No Calls Being Made :• Check the network connectivity• Assure proper balance in the card

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Do’sWhat you are suggested to do• Use original accessories supplied by the manufacturer. Using

unauthorized accessories may void your warranty.• Keep the modem dry and store it in a cool place out of direct sunlight.• Store the modem out of the reach of little children.• Operating temperature range of -10°C ~ +60°C and humidity 5%~95% are

recommended.• The use of electronic transmitting devices is forbidden in aircraft, at

petrol stations and in hospitals. Please observe and obey all warning signs and switch off your modem in these conditions.

• Avoid using the USB modem near or inside metallic structures or establishments that can emit electromagnetic waves.

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Don’ts

• Don’t touch the inner antenna area if not necessary. Otherwise it will affect your modem’s performance.

• Don’t touch the metallic parts of the modem so as to avoid a burn, when the modem is working.

• Don’t drop, bend, knock or treat the modem harshly to avoid damage to the unit.

• Don’t use the modem immediately after a sudden temperature change. In such case, it will produce dew inside and outside the modem, so don’t use it until it becomes dry.

• Don’t dismantle the modem by non-professionals

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Regional Replacement Centers

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Sl. No.

Name of contact persons Location

Telephone Numbers

Mobile Number E-mail address

1 C. Kannan Chennai 044-22502777 9445261919 c.kannan@hfcl.com

Atul Yagnik 011-30880942 9999974620 atul.yagnik@hfcl.com2 Arnab Sen Kolkata 033-22426717 9830257012 arnab.sen@hfcl.com

Vikash Kumar 9831080788 vikash.kumar@hfcl.com3 MM Vijayraj Pune 020-26982561 9423474111 mmvijayraj@hfcl.com

Atul Saxena 022-24444201 9821128635 atulsaxena@hfcl.com4 Atul Yagnik Delhi 011-30880942 9999974620 atul.yagnik@hfcl.com

Ram Kumar Paliwal 011-30880941 9968217681 rk.paliwal@hfcl.com5 Dhiraj Malhotra Solan 01792-230645 9218596062 dhiraj.malhotra@hfcl.com

Rajesh Kumar Jain 9218500730 rajesh.jain@hfcl.com

Appendix

• Complete GUI Screen Shots

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Thank You