Post on 02-Jan-2016
Peer Planner Check then Quiz – Peer Created!
With a partner, take the “Quiz Chpt 7” that other students designed last week.› http://www.quia.com/quiz/3277513.html
Response 09/20/2011: How many did you get right? Wrong? Why
did you get them wrong? Critique the quiz.
› Are they questions an instructor would ask?› Are the questions clear? Concise? Cover the
most important topics of the chapter?
Resume Workshop
Peer evaluation/suggestions on resume› Fill out the worksheet for your partner› Return the worksheet to your partner/get the
comments on yours back Submit the comment worksheet with
your resume.
Attach to resume.› Go online and print one job description (prefer
from one of your previous jobs or from your ideal future career) from http://www.onetonline.org/
Communicating in a Diverse
World
Chapter 9, pg 282
“Successfully intelligent people…question assumptions and encourage others to do so. We all tend to have assumptions about the way things are or should be…but creatively intelligent people question many assumptions that others accept, eventually leading others to question those assumptions as well.”
Robert Sternberg
Real Questions, Practical AnswersHow can I adjust to a new
society and connect to people in
my community?
How Can You Develop Cultural Competence? ---- Pg 282
1. Value Diversity2. Identify and Evaluate Personal
Perceptions and Attitudes3. Be Aware of Opportunities and
Challenges That Occur When Cultures Interact
4. Build Cultural Knowledge5. Adapt to Diverse Cultures
Diversity means… living, working, and
studying with people from different backgrounds.
becoming aware of different perspectives and different ways of doing things.
socializing with and perhaps marrying people from other cultures.
Diversity influences our… learning and communication styles sexual orientation or marital status education or socio-economic status levels of ability or disability different values different talents and skills successful intelligence abilities religious preferences
Expand Your Perception of Diversity – pg 286
1. Brainstorm 10 words/phrases that describe YOU (focus on characteristics others cannot SEE, for example: I am Swiss).
2. Partner w/ a classmate you do not know well. Write down characteristics you see (know, or can guess) about him/her
3. Talk w/ your classmate about all of the lists4. Write: what did you learn about your
classmate? Was your impression of them accurate? (use that same paper)
5. Write what you wish people would focus on about you (use that same paper)
Build Cultural Knowledge Read things that expose you to different
perspectives Ask questions of all kinds of people Observe how people behave Travel internationally to unfamiliar places Travel locally to encounter a variety of people
in your community Build friendships with students and coworkers
Pg 287
Thinking on Prejudgment
after doing that, list possible causes› family culture› fear of differences› experiences
"why do people judge others before they know anything about them?
Identify & Evaluate pg 284
Prejudice› Preconceived judgment or opinion formed without
grounds or sufficient knowledge Influence of family and culture Fear of differences experience
Stereotypes› Standardized mental picture that represents an
oversimplified opinion or uncritical judgment Desire for patterns and logic Media influences laziness
The tough-minded person always examines the facts before he reaches conclusions: In short, he postjudges.
The tender-minded person reaches conclusions before he has examined the first fact; in short, he prejudges and is prejudiced…
There is little hope for us until we become tough minded enough to break loose from the shackles of prejudice, half-truths, and down-right ignorance.
Dr. Martin Luther King, Jr.
Practical Application Case Studies: What would you do?
Read the handout: Case Study: What Would You Do?
Brainstorm on the back of the page to create solutions
Main bullet point: DON’T ASSUME!!
How Can You Communicate Effectively?
Adjust to Communication Styles Know How to Give and Receive
Criticism Understand Body Language Manage Conflict Manage Anger
Personality Spectrum Communication StylesWhat style are you? Refer back to pg 76
Thinker-Dominant Communicators……focus on facts and logic
Organizer-Dominant Communicators……focus on structure and completeness
Giver-Dominant Communicators……focus on concern for others
Adventurer-Dominant Communicators……focus on the present
Adapt to Diverse Cultures
Look past external characteristics Put yourself in other people’s shoes Adjust to cultural differences Help others in need Stand up against prejudice,
discrimination and hate Recognize that people everywhere
have the same basic needsPg 289
To communicate effectively… Listen well.
Adjust your style to your audience.
Be comfortable with giving and receiving criticism.
Communicate with cultural competence.
Passive, Aggressive or Assertive. (pg 295)Passive
Lacking will or energy, not addressing the issue
AggressiveFocuses too heavily on your needs, demanding –
sometimes loudly.
AssertiveBeing assertive strikes the right balance. States fact
and opinions in an unemotional way. Requests respectfully.
http://www.videojug.com/film/communication-and-assertiveness-training-skills-3 - Boring video
http://www.youtube.com/watch?v=kO2KEYhQbrM (RA’s)http://www.youtube.com/watch?v=15a9KAZgijg (Passive, Aggressive, Assertive)http://www.youtube.com/watch?v=gDzoVtts3qU – passive aggressivenesshttp://www.youtube.com/watch?v=tNzEodR7kLc – Passive Aggressive Videohttp://www.mtstcil.org/skills/assert-intro.html more activities
Try out each method: Role Play
Passive Aggressive Assertive
Joe and Charlie have been having a conflict over a library book that Charlie borrowed from Joe. When Charlie put the book in Joe’s locker, it was stolen. Joe wants his book back.
Conflict Resolution (pg 296) Role playBe Assertive! Get a partner. One take the role of convincer, one take the
role of a person trying to convince your partner of one of the following: (partner being convinced should be considerate, but not immediately agree. They should be ASSERTIVE as well!)
› A chance to rewrite a paper for a better grade› A refund on an appliance that didn’t work properly› My partner to start doing more for the family› My father to let me make my own decisions about my
major› A raise and promotion at work
After each attempt, give your partner feedback.
Was their attempt passive, aggressive, or assertive? Help them rephrase their request.
Switch roles and choose another topic!
Conflict Prevention Strategies (pg 295)
Strategy: Send “I” messagesHow it helps: Highlights the effect the actions have
on you rather than the actions or the person involved
http://www.youtube.com/watch?v=6uf7G92KWJU – I message vs You message
Strategy: Be assertive How it helps: Being passive takes the focus off your
needs. Being aggressive focuses too heavily on your needs. Being assertive strikes the right balance.
(Un-)Constructive Criticism (Pg 293)
What is constructive criticism? What is unconstructive criticism? What are the strategies to constructive
criticism? Criticize the behavior, defend the
problematic behavior specifically
Criticism
Constructive Try clipping your
hair back so that you don’t play with it so much.
You may try using a visual aid to remind yourself where you are in your speech and give a visual aid.
UnconstructiveYou looked like a
ditz playing with your hair like that.
You SUCKEDStop saying “uh” so
much!
http://www.youtube.com/watch?v=YivQYeI0vys http://www.youtube.com/watch?v=1ZiYMrjFFc4
How Do You Make the Most of Personal Relationships?
Use Positive Relationship Strategies Manage Communication Technology Avoid Destructive Relationships Choose Communities that Enhance Your
Life
Positive Relationship Strategies Prioritize personal relationships Spend time with people you respect and
admire If you want a friend, be a friend Work through tensions Take risks Find a pattern that suits you If a relationship fails, find ways to cope
Thinking Successfully About Relating to Others
Analytical thinking – Assess the underlying facts and assumptions that cause prejudice. Understand how and when communication, especially across cultures, can break down.
Creative thinking – See new ways of viewing diversity and its values. Think outside the box to resolve conflict, communicate, and deal with personal relationship issues.
Practical thinking – Learn from experiences in relating to others, be sensitive when relating to others, adapt to communication styles, recognize warning signs with negative communication patterns or damaging relationships.
taraadin
The Arabic word taraadin includes the concept of “compromise” but contains another level of meaning. Specifically, it refers to a win-win solution to a problem, an agreement that brings positive effects to everyone involved.
How would you apply this word to your life?
“We cannot live for ourselves alone. Our lives are connected by a thousand invisible threads, and along these sympathetic fibers, our actions run as causes and return to us as results.”
Herman Melville, Author
Final: PresentationsOral presentation on the four questions1.Choose one thing that you learned in
this class and specifically address it. What did you learn in this class?
2.In that one thing you learned, how do you use Analytical, Creative, and Practical intelligence?
3.How can you make a difference in your community? (pg 389)
4.How can you create and live your personal mission? (pg 394)
Final Presentation expectations
1. Presentation 4-5 slides (Power Point) – including your title slide with your name on it.
2. Presentation MUST be emailed to ttosspon@gmail.com BEFORE class starts on your presentation day (or you will not be allowed to present).
3. Presentation should be no more than 7 minutes long, and no less than 2 minutes long (you will be docked points if less than 2 minutes).
4. Peer Evaluations during others’ presentations 80 pts
Budgeting!
1.What did you learn this
term (in Success class)?
•Analytical- I use it to analyze the budget and my
expenditures. •Creative- finding creative
ways to save money.
•Practical – budgeting daily expenses.
2. How does that thing you
learned make you use…
How can you help
others?
Volunteering to
teach ESL
3. How can you make a
difference in your
community? (pg 389). Give
specific examples of each..
How can YOU get
involved locally
and nationally?
Voting!
Volunteering
How can YOU help
to preserve the
environment?
Pick up litter and
dog poop!
4. What is your personal
mission statement? (pg
394)
How does it reflect your:
•Character•Contributions•Achievements
•Goals•Values
Live with Integrity
Honesty, sincerity,
responsibility,
strength, and
conviction
Rule 1: Use blank space to group or
separate items
Rule 2: Use visual balance to please the
eye Rule 3: Create contrast to make objects
stand out
Rule 4: Do NOT
Overfill with
Words
Power Point Tips
I need 5 volunteers to present next meeting (time allowing)
Volunteers