“… what they will be”

R Bruce Miller

Founding University Librarian

University of California Merced

audacious motto

“Not what other research libraries are

…

what they will be”

context: 2001

no faculty no students no staff no books no building no campus

context: ace in the hole

“One University, One Library” MELVYL

34 million volumes daily courier service

California Digital Library 26,000 e-journals 350,000 e-books 250 databases

context: reality

not enough money, staff, or time

no choice but to be daring: shrug shoulders re things not done celebrate success

UC Merced Library

UC Merced Library – today’s library also harbinger of future library? you decide after the “tour”

information resources Librarians services library as place

acquisitions department catalog department bindery systems department OPAC terminals

paper journals reference desk reference collection reserves

1st: what we don’t have

what we don’t have

… but users don’t know or care that we don’t have these traditional library operations and services

is that good or bad?

what we do have

let’s take the tour …

monographs, DVDs, fake books – 250,000 items max

… but no print journals

information resources: 2 years

43,357 books 150,000 online full-text books (some “rented”) 1,000+ DVDs 26,000 online full-text journals 250 databases

34,000,000 volumes (daily courier)

Head,Collection Services

information resources: 2 years

information resources

Head, Collection Services manage approval plan establish licenses coordinate outsourced processing

collection development: all librarians outsource labor: selection, data, shelf ready

Evolving concept:Program Librarian

maximize impact of knowledge and leadership

minimize repetitive piecework book selection cataloging reference questions instruction

Programs = Services

Program Librarian concept

Administrative Assistant Deputy University Librarian Collection ServicesDigital Assets

e-Learning Librarian

Instruction Librarian

Access & Administrative Services

Interlibrary Services Coordinator

Library Services Coordinator

Technology Services Coordinator

Night and Weekend Services Coordinator

Technology Processing Coordinator

University Librarian

Administrative Assistant Deputy University Librarian Collection ServicesDigital Assets

e-Learning Librarian

Instruction Librarian

Access & Administrative Services

Interlibrary Services Coordinator

Library Services Coordinator

Technology Services Coordinator

Night and Weekend Services Coordinator

Technology Processing Coordinator

University Librarian

no box for:

• information technology/systems

• collection development/management

Program Librarian:e-Learning

collaborates with faculty course management system supplemental course resources digital signage

never goes to classroom?

Program Librarian:Instruction

collaborates with faculty develops course content for library instruction trains and supervises non-Librarian

instructors

never goes to classroom?

Program Librarian: Digital Assets

collaborates with faculty makes connections:

digital content, tools, technology, expertise digital asset management and preservation

Library has no servers?

program examples

“outside the box”?

nah, just throw the box away

reference collection

we don’t have one

primarily online resources licensed and Google

reference books circulate infrequent and specialized use 100% physical objects in stacks one call number sequence

reference desk

we don’t have one

was guardian of reference collection directional and how-to reference at one-stop

service desk Internet has siphoned off fact check, other ref

questions online systems are more intuitive

reference service

referral from primary service desk no ref desk assignment, but on call as

needed no desk phones – all Librarians are mobile online shared reference

reference desk duty with pizza and Simpsons

reserves collection

chorus: “we don’t have one”

instead: supplemental course resources

Supplemental Course Resources

100% digital often simply a link to what is already online –

interaction with Program Librarian is vital element

library funds permissions, digitization linked to course management system

special collections

access in lieu of ownership focus on digital surrogate focus on content, not on artifact “so what” factor Lee Institute for Japanese Art

special collections

digital signage

25 large screen displays throughout Library

special collections announcements instruction information

hi-res art video & audio PowerPoint, Flash most file formats interactive (coming

soon)

RFID (“arfid”)

collection security self check shelf reading, lost books usage data = simple, effective, and

inexpensive collection management future link to digital signage? more?

US Federal Depository

100% electronic substance via state of mind and service

US Federal Depository

OPAC terminals

OPAC terminals – all of them

library.ucmerced.eduaka “ucmercedlibrary.info”

library web site Yahoo Small Business web hosting $250 annual storage, backup, server management mysql, php, usage data

instructional videos

YouTube simply a link from library site free no local server, maintenance, management inexpensive back-up with local storage

change of focus

from things we do

to physical space

thought exercise

if 24/7/365 any location online access to content

then why use the library?

answer: library as place social resource technology support

technology support

limited OPAC terminals, but… ubiquitous network, power & data at all seats bring your own laptop

or loaner laptops (full function tablet)

loaner laptop (tablet mode)

loaner laptop

instruction & use of info techGonella Discovery Room & Endowment

social resource

food and drink allowed anywhere

collaborative work rooms meeting rooms pick a reading room to suit your mood

CWR

Collaborative Work Room table (x2) on wheels, 6 comfy chairs power, data, large screen display, white

board

work alone or in a group rehearse a presentation, share a

spreadsheet, watch a movie

Collaborative Work Room

meeting rooms

smaller rooms: ad hoc or reserve large rooms reserve for clubs, training,

presentations moveable tables, comfy chairs power, data, audio, projector, screen, smart

board, white board

Reading rooms

diner classic living room lounge old school

diner reading roomEd & Jeanne Kashian Reading Room

diner Reading Room:sari as art

diner reading room: noisy, busy

diner reading room: coffee house

food and drink: two rules

1. tell us when you spill something so we can clean it up

food and drink: two rules

1. tell us when you spill something so we can clean it up

2. don’t use pizza for a bookmark

classic reading room

living room reading room

collaboration or simply social?does it matter?

lounge reading room

pillowsmagazines

lounge reading room

old school reading roomMcFadden-Willis Reading Room

furniture

48 inch by 30 inch work surface power and data (plug-in and wireless) club chairs, love seats, sofas pillows

earth friendly construction, Green Guard, easy recycle

48 by 30 data and power

nice place to be

art food and drink windows with spectacular views comfortable welcoming

aquariums, too!

strategic goals

aspire to excellence in communicating with UC Merced students and faculty

provide students and faculty with information they need when they need it where they need it

earlier:Why go to the Library?

place: passive

library: process

“a process of self-actualization, based not on what [it is], but what [it is] becoming”

Bruce Sterling. Shaping Things. Cambridge, MIT Press, 2005 p.52

research library

library: connector to resources and tools

“thought center: a place to convene scholars around interdisciplinary topics” Carol Mandel, NYU

research environment: surroundings, community, stimuli, process, tools

thought exercise:viewed as “place”

superb book on shelf because well educated person should read it

and no one ever takes it off shelf

is it still a superb book?

thought exercise:viewed as “process”

superb book on shelf because well educated person should read it

how can library communicate with student so that she knows she needs what is on shelf?

“Library is a verb”

Donald Barclay

UC Merced Library