Post on 20-Dec-2015
- 1 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
IT Looking ForwardPriorities and plans
Jon Collins, Managing DirectorFreeform Dynamics Ltdjon@freeformdynamics.comApril 2010
www.freeformdynamics.com
- 2 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
Agenda
► Today’s priorities
► What’s technology bringing?
► Taking things from here
- 3 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
Organisational priorities for IT
Minimizing downtime and increasing availability
Improved service levels in terms of performance, scalability
Reducing the overall cost of IT in general
Increasing accessibility to information
Improvements to risk management and compliance
Reducing operational overheads specifically
Improving project delivery in general
Making specific security improvements
Increased responsiveness to new technologies
0% 20% 40% 60% 80% 100%
5=Very important 4 3 2 1=Not important
Which of the following indicators do you see as important to your organization?
- 4 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
Meanwhile, some things continue to go up...
Growth in data to be served
Requirements from new applications
Changing requirements for existing apps
Security and compliance constraints
Improvements to service levels
Need to reduce costs
Environmental drivers
0% 20% 40% 60% 80% 100%
5=High impact 4 3 2 1=No impact
What business drivers are having the most impact on how you architect and operate your server estate?
- 5 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
What’s technology bringing? Whirlwind tour…
► Infrastructure stuff● Virtualisation of servers, storage, desktops...● Convergence through 10 Gig Ethernet● Service-based delivery and cloud
► User-facing stuff● Collaboration and information sharing● Unified communications and VoIP● Information management and BI
- 6 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
The two-edged sword of virtualisation
Some business stakeholders reluctant to give up their dedicated kit
Virtual machine sprawl has become difficult to manage
Management of the consolidated system more difficult than anticipated
Project costs higher than originally budgeted
Consolidation ratios have not been as high as en-visaged
Projected cost / space / power savings not achieved
Other
0% 10% 20% 30% 40%
Have you faced any of the following challenges with your server consolidation activities?
- 7 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
SERVER 1 SERVER 2 SERVER 3
STORAGE A STORAGE B STORAGE C
VIRTUALISED SERVER
WORKLOAD 1 WORKLOAD 2 WORKLOAD 3
INTERFACE
STORAGE A STORAGE B STORAGE C
Adopters starting to appreciate architectural impact
- 8 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
Network convergence is means to end
- 9 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
Meanwhile, what about Cloud?
B I N G OMulti-tenancy SOAP On Demand ASP SaaS
Services GridPay per
useVirtualised Hosting
Agile FabricFREE
SPACEPlatform Green
Webtop Subscription Pluggable AdaptiveService Oriented
On premise Dynamic ITUtility
ComputingREST Web 2.0
- 10 - Cloud computing – from myth to realityJon Collins, Freeform Dynamics, February 2009
Why Now? Convergence vs Collision
SOA
Dynamic IT
Internet
Sourcing
Physics
Global-isation
Ec
o-
no
mic
sB
ou
nd
ary
E
ros
ion
- 11 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
Early days for information management
Use of business intelligence for high level business review and planning purposes
Delivery of relevant information/analyses for periodic opera-tional review and planning
Availability of relevant information for ‘on the fly’ operational decision making during process execution
Proactive delivery of information alerts to relevant users when key business events or exceptions occur
Provision of electronic information to business customers, partners and/or suppliers
Provision of electronic information to consumers (e.g. in a sales or customer service context)
0% 20% 40% 60% 80% 100%
5 -(Needs fully met) 4 3 2 1-(Needs not met at all) Not relevant to us
How well are your needs actually being met in the following areas?
- 12 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
Limited uptake of ‘real’ UC today...
To what degree have you actually adopted any of these? 0% 20% 40% 60% 80% 100%
Unified directory
Unified messaging
Single number, followme
Presence awareness
Enhancedvisibility/reporting
Broad adoption Selected adoption in some areasActively investigating On the agendaLooked at and rejected Not even considered
How much would you agree or disagree that UC delivers the following benefits in relation to business process optimisation?
0% 20% 40% 60% 80% 100%
Better cross departmental working
More efficient processes
More effective processes
More flexible process execution
Visibility of process-related communications
Better responsiveness to external parties
Strongly agree (Aggressive adopters) Agree (Agressive adopters)Strongly agree (Other) Agree (Other)
But ‘aggressive’ adopters seeing significant benefits
- 14 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
BUSINESSREQUIREMENTS
Taking things from here: familiar trade-offs
- 15 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
Making everything “just work”
Making a real difference to business
IT as bottleneck
IT as foundation
IT asdifferentiator
Efficiency before effectiveness
INCREASED EFFICIENCY
INCREASED EFFECTIVENESS
- 16 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
What to leave out?
Where IT is viewed as a source of business advantage in its own right
Where IT is viewed as an important enabler of business advantage
Where IT is viewed as a cost centre
0 1 2 3 4 5 6 7
Average outsourcing index by Senior Management view of IT
- 17 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
Ba
dG
oo
d
Fit
wit
h s
ervi
ce
req
uir
emen
ts
Non-differentiating Differentiating
Business value of application
Kill Transform
ImproveMaintain
Rationalise to get breathing space
- 18 - IT in a cold climateJon Collins, Freeform Dynamics, January 2010
Where to start? Beer mat IT
► Governance is not a dirty word – it’s about making informed, open decisions
● Know what you have● Know what “they” do● Know what they want● Know what is possible● Know what you are doing● Know the constraints and risks
► Reduce waste, look for value
► Management is key