Seeking Synchronicity: Revelations & Recommendations for Virtual Reference
Telephone Numbers and E9-1-1 for Video Relay Service - Leveraging Existing Solutions December 4, 2007 Adapted from a presentation given to NECA TRS Subcommittee.
Seeking Synchronicity: Evaluating Virtual Reference Transcripts Presented by Lynn Silipigni Connaway OCLC Members Council February 14, 2006.
Getting Better All the Time: Improving Communication & Accuracy in Virtual Reference Reference Renaissance: Current and Future Trends Denver, CO August.
Virtual Windows: Observing Chat Reference Encounters through Transcript Analysis Lynn Silipigni Connaway, Ph.D., Marie L. Radford, Ph.D. Lawrence Olszewski,
Face-Work in Chat Reference Encounters Presented by Marie L. Radford and Lynn Silipigni Connaway Library Research Round Table June 24, 2006 ALA, New Orleans,
PLA National Conference Minneapolis, MN March 25-29, 2008 Exceeding Expectations: E-Reference Excellence in Collaborative VR Lynn Silipigni Connaway, Ph.D.
Norman Williams Christian Vogler Technology Access Program Gallaudet University TDI 2011.
Using Virtual Reference Services to Embed the Library in the Academic Workflow
Virtual Reference And Information Behaviors Of Researchers
Reflections of Reference Practice: Analyzing Virtual Reference Transcripts
MOBILE VIRTUAL REALITY SERVICE
