UXSTRAT 2013: Redesigning business culture and thinking around the customer - Tim Loo
UX STRAT 2013: Tim Loo, Redesigning business culture and thinking around the customer
The Best Service Is No Service
#watitis2014 watitis.uwaterloo.ca @watitisconf IT SERVICE MANAGEMENT Shawn Winnington-Ball.
(5) Weiss5thEd Ch06 Readjusted
The Hidden Value of Marrying Strategies and Activities.