Session 4.2 SC Johnson Case Study - John Langdell
Strategic Management of Technology-based Innovation
Cm
The future isn't what it used to be: Tourism Developments in South Africa Post 2010
IPA Newsletter March 2011 ( File Size = 1 MB)
Harley Davidson
Harvesting insights from social big data
Telesales Lesley Aitken Les Mills Sales Training © 2006 Les Mills International Limited.
KBC Group “Is Benelux boring?” UBS Benelux Financials Conference, September 2006.
The Growing Pains of Social Customer Service (Presentation by Martin Hill-Wilson at the Rise of Social Customer Service)
Multilingual Customer Service on Social Media
