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1 Copyright © 2011, 2007, 2003, 1999 by Saunders, an imprint of Elsevier Inc. All rights reserved. Telephone Techniques Chapter 9.
1 Elsevier items and derived items © 2009 by Saunders, an imprint of Elsevier Inc. Chapter 39 Telephone Techniques.
Sales Techniques for Top Performers Day 2. Sales Techniques for Top Performers Day 2 To become a Top Performer, you need to: 1.Claim Your Pitch 2.Build.
Unit three On the phone. Objectives Focus Warming up 3.1 I would like to speak to… 3.2 Getting people to do things 3.3 Can I take a massage? 3.4 Planning.
Copyright © 2014 by Saunders, an imprint of Elsevier Inc. All rights reserved. Chapter 9 Telephone Techniques TEACH Lesson Plan Manual for Kinns The Medical.
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