Support: Certificates and Helpdesks Andrew Richards (GSC/NGS) – CCLRC, RAL.
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Help Desk Problem Tracking Work Flow – Challenges and Solutions There are four presenters on this session, each having up to 8 minutes to describe their.
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Online Course Development: From an Art to a Craft John Morris Coordinator: Academic Technology Drexel University – [email protected] Mike Scheuermann.
AP Computer Science Welcome!. Agenda Only a general introduction today! We stop at around 14.00 (we think…) What we do before lunch (~11.45) – Name tags.
