crm ppt 2003
Customer relationship management
Implementing customer Relationship Management strategy
Social Done the Right Way
How to Engage Customers and Manage Perceptions Using a Clear Brand Voice
Crm Success
3 Steps to a Killing Email Marketing Program
Chapter 14: Customer Privacy Concerns and Privacy Protective Responses.
CABIN
“An hour with Dave and friends” - Microsoft CRM
The Zen of CRM Presented by: TranZen Inc. Montreal, Quebec October 07, 2002.
The Zen of CRM
