The top documents tagged [soft standards]

Customer Defined Service Standards

GIFF 2015 Session 10 Steve Waygood

Services Marketing Chapter-9

Gaps Model of Service Quality 2-1. Objectives for Chapter 9: Customer-Defined Service Standards Distinguish between company-defined and customer-defined.

Provider Gap 2. Key Factors Leading to Provider Gap 2.

Chap+9+Services+Marketing

Clinical Computing Secure, reliable technology that improves clinical workflow at the point of care.

Solution-services Management [14mbamm303]