Dar Digital Day Out
J.Polk Presentation 1 Nike and Adidas
Dialogue
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Dreamforce 2012 Cisco Social Media Listening Center
Fleming Europe Insurance seminar 2014- social media and customer service - practices in complaints handling
Attentio - Simon McDermott
Kpi social media response survey results1
Social Media Strategies - The Path Less Traveled
Final PPT Toyota
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Managing hostility and crises online
