Nielsen social-media-report
How To Make Social Media Work For Your Organization
Maximizing Social Media Monitoring-November 2009
Boost your new travel business with social media
Social Content Plan
ds-connex: a Social Media nonprofit success story
Caring for Facebook Pages
Why gpj is embracing digital
Social media is meer dan marketing (@WNF)
The Social Media Behaviour Index
Social media for businesses by Strategic Advisers, LLC
Burton Snowboards Digital Marketing Presentation