Social Tools for eCommerce Startups, Entreprenuers for Marketing & Product Development
Social Media Toolset | Social Media Masters Business Seminar
Preparing a social media crisis response plan
The Digital IBMer at ESMT Schloss Gracht October 2013
100mph, Stage 1: Listening for Actionable Insights
Social intelligence for policy making
3 Big Reasons Universities Need a Social Media Monitoring Tool
Richard Marshall @ SeeMe7
Twitter Terms of Service Explained - Jake White
Social Media Monitoring. Horton Hears a Whos
The role of the community manager
Measurefest 8th October 2014 - speaker deck