Social crm the new frontier of marketing, sales and service (accenture)
Accenture Social Crm The New Frontier Of Marketing, Sales And Service
The basics of Social CRM
From Social Media To Social Crm 1 What Customers Want
From social media to social crm
IBM - From social media to social crm (1/2)
From Social Media to Social CRM, IBM Institute for Business Value
From Social Media to Social CRM by IBM - Part 1
From Social Media to Social SRM - IBM report
Harnessing the full power of social media to drive customer loyalty
Start with your social strategy
Webinar Make your CRM Social!
