Scanlon social media 2010
Forrester Social Recruiting Webcast
Social Media Monitoring
Struggling to define the ba role july 2008 v2
Sousa, Sonia; Lamas, David; Dias, Paulo (2012). The Implications of Trust on Moderating Learner’s Social Interactions: A socio-technical Model of Trust
Web Innovation - DBB - social media & blogcamp
Microsoft innovation framework
LegalTech09: 5 Things Every Practice Should Know About Web 2.0
Deloitte - Top Tech Trends 2012
DML13 - Joost Volker - Oracle - Rethink your online experience
When social means business: the potential of social computing tools to support collaborative work as part of the organisational information infrastructure
Social computing tools for collaboration: perceptions of opportunity and risk
