Avaya Contact Recorder Planning Installation and Administration Guide
Avaya WFM Schedulers Guide
Acrwfoguide_en Integration Guide
University TENAGA NasionalLecturer: Dr. HABEEB ALANI Dr. HABEEB HATTAB HABEEB Office: BN-Block, Level-3, Room-088 Email: [email protected] [email protected].
Avaya WFM Roles and Privileges
Avaya_WFM_Administration_Guide.pdf
Avaya WFM Agents Guide