SM7 Ch01 Introduction Ge
Lovelock ppt chapter_01
SQ Lecture One : Introduction
services marketing
Service Marketing - Love Lock Chapter-01
Sm7 ch01 introduction
New Perspectives on Services Marketing. Overview of Session Why Study Services? What are Services? The Marketing Challenges Posed by Services
Slide © 2010 by Lovelock & Wirtz Services Marketing 7/e Chapter 1 – Page 1 Chapter 1: New Perspectives(viewpoints) On Marketing in the Service Economy.