Customer Retention by Trevor Zuze
4517-4379 Lovelock PPT Chapter 13
BM404_lecture4 (1)
8. Module 11 Session 9 - Managing Customer Relationship
Services
Services Marketing Study Material 1 100720062651 Phpapp01
Service Quality
service marketing
Zanna van der Aa's the role of the customer contact center in relationship marketing
Netflix, Hybrid Case Study (Slideshow) - Netflix and Robert W. Lucas' Skills for Success
Netflix, Hybrid Case Study - Netflix and Robert W. Lucas' Skills for Success
