IBM Whitepaper OSIMM
SOA Maturity Model
Soa
Integrated Mobility QA: A Strategic Business Enabler for Enhancing End-user Experience Across Digital Channels
THERAPEUTIC RESIDENTIAL CARE Presented by Mary McKinnon ACWA Conference : August 2014.
E-G OVERNANCE for E NHANCE S ERVICE D ELIVERY T RANSFER K NOWLEDGE, D EVELOP AND I MPLEMENT Q UICK W IN P ILOT E-S ERVICES (S ERVICE O RIENTED A RCHITECTURE.