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Ten Questions about the way you are managing your IT performance now
Cis Question Bank
GS/SMS Geneva, 02/11/2012. Agenda (30 mins total) Agenda (1 min) What is Service Management (9 mins) (Normally the foundation course is 3 full days!)
IT Service Management - JP/POLITIKENS HUS A/S
VitAL Magazine - March-April 2010
