History and future of Human Computer Interaction (HCI) and Interaction Design
5 Things I Wish I Knew – A Service Design Journey
Service Design Thinking - How to successfully innovate beyond buzzwords
JAMK University of Applied Sciences Service design toolkit english
This is Service Design Thinking @ UXCamp CPH 4-2014
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Service Design Making Workshop - Giant Conference 2014
Sketchnote Guide to the Service Experience Conference [October 3-4, 2013 in SF, CA]
Design Beyond the Screen - Introducing Service Design Thinking to UX
Service design methods in small and medium sized enterprises - Case study: Travel Agency
This Is Service Design – UX Week 2011
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