Service Marketing
The ISS Way to Service Value
Imagine your creative industries business in London
Business and System Service Modelling with SoaML and BPMN 2.0
Design days case studies Tuija Hirvikoski
Kramp Focus Magazine 2013-01 UK
The future magazine -Transition from product to service
Tools and Techniques for Total Quality. Introduction Quality practitioners have adapted a variety of tools from other disciplines, such as statistics,
University research, R&D and business co-operation 4.6.2014 0 President Ritva Laakso-Manninen HAAGA-HELIA University of Applied Sciences Helsinki, Finland.
Slide © 2007 by Christopher Lovelock and Jochen Wirtz Services Marketing 6/E Chapter 3 - 1 Chapter 3: Developing Service Concepts: Core and Supplementary.
1-1. 1-2 McGraw-Hill/Irwin Copyright © 2004 by The McGraw-Hill Companies, Inc. All rights reserved. Chapter 8 Product and Service Concepts.
Kristian Mellingen Bergen, Norway CV. Whether you think you can or think you can’t - you’re right. -Henry Ford.
