1 PowerPoint ® to accompany Second Edition Copyright © The McGraw-Hill Companies, Inc. Permission required for reproduction or display. Medical Assisting.
Also known as decorum, is the code that governs the expectations of social behavior, the conventional norm. It is an unwritten code, but it may evolve.
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Smart Personal Console (SPC). Smart Personal Console Overview SPC allows users more control over their personal communications settings. Users can view/set:
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Telephone Skills Necessary for Effective Marketing Provide participants with additional knowledge and skills which will lead to greater job satisfaction.
