McGraw-Hill/Irwin © The McGraw-Hill Companies, All Rights Reserved BUSINESS PLUG-IN B9 Customer Relationship Management.
Summarize the sales process. Steps Of The Sale Approach the customer Approach the customer Determine needs Determine needs –Determine what the customer.
1©Jerry P. Miller Outline: How the CI function emerges in a firm Behaviors, Values, & Support Structures How to Change Corporate Cultures Where to place.
Sales process. INTRODUCTION Business firms and non – for – profit organizations depend on revenues from customers for their continued existence. Revenues.
© 2006 The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/ Irwin 2-1 INTRODUCTION Important IT applications businesses are using today Supply.
Selling Commercial Restoration Services Phillip Rosebrook JR, CR Business Mentors.
Personal Selling of Industrial Products Anand G Khanna.
The Role of a BA in a Vendor Software Solution Sharon Ashton Mathew Stordy.
BizTRUST your practice Shannon Vincent CEO ReNew Group LLC [email protected].
Preparing Your Business For Transition 1. Topics for Session The Importance of Planning Your Exit Strategy in Advance Set the Right Expectations when.
Marvel Electronics and Home Entertainment E-Store Project Team 4 April 11, 2007.
How to do and not do business with the government November 22, 2004 Presented to the WSA Business to Government Special Interest Group Michael Lisagor.