ITIL Webinar with Forrester
Problem Management
I nformation T echnology I nfrastructure L ibrary I nformation T echnology I nfrastructure L ibrary Mary Kay Wegner.
ITIL For those who don't have the Time
ACM Tech Talk - Signature based Problem Solving
Itil v3 foundation study guide service operation
Establish a Rigorous Problem Management Process
Improvement of Personal Protective Equipment (PPE) as a result of chemical risk assessment (CRA) Chem. Cristina CIAMA, EHS Manager, Mihail GEORGESCU, Safety.