Retail Luxury Strategy, Assembling Charisma Through Art & Magic
Digital IQ China
Divide and Prosper: Targeting Key Customer Segments to Drive Bank Profits
Frost & Sullivan's Top 14 Ideas and Innovations for 2014
2016-Brewbound-MediaKit
Chapter 11 Customer Relationship Management McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Retailing Management, 7/e © 2008 by The McGraw-Hill Companies, All rights reserved. Chapter 11 Customer Relationship Management.
2010_ar_spar
Turley 2002
Chapter 11
Customer Relationship Management. Questions What is customer relationship management? Why do retailers want to treat customers differently? How.
Group members: Yuan Lu & Ling Zhang. Schedule History Zara Retailing SWOT.
