Serving the DIY Patron
Reference Services in an Academic Library
The Status Quo Has Got To Go, by Brad Eden, Dean of Library Services, Valparaiso University (Sat 9:30 am)
Sharepoint referenceportal
Assessment Day Presentation
Using Rubrics to Collect Evidence for Decision-Making: What do Librarians Need to Learn? Megan Oakleaf, MLS, PhD School of Information Studies Syracuse.
“Digitization of Cultural and Scientific Heritage” 30 August 2004, Bansko, Bulgaria Y.T. Integrated and Personalized Digital Information Services Yaşar.
The culturally relevant reference interview
Library outreach services for older adults review
IUG 2011 Intelligent Webpac
bridging the language barrier- Presentation for NCLA
QuasiCon 2014, "The Embedded Librarian: Reference Services in the Trenches"