Preparing Bad-News Messages Chapter 7 Lecture Slides.
Delivering Bad-News Messages Business Communication, 15e Lehman and DuFrene Business Communication, 15 th edition by Lehman and DuFrene Copyright 2008.
1 Chapter 11 Negative News David Gadish, Ph.D.. Ch. 11, Slide 2 Goals in Communicating Bad News To make the reader understand and accept the bad news.
Speaking- Choose and Give Reasons Objective: to practice speaking skills for the choose and give reasons section of the CELDT Test.
