Personalization, Going Beyond the Technology (Como envolver os clientes, sem deixar que a tecnologia fique no caminho da relação) - Edward Chenard
"Innovative Reference Services" Presentation NYLA 2013
Dte energy driving to best in class retail experience
Developing Brand Identity for e-Learning Programs through Online Human Touch
Puerto Rico Presentation Fall 2013
Digital HR Workshop
DATING Your Customer ILA
Customer Experience(CX) in Automotive Industry.
2014 Hyundai Equus Brochure | Virginia Hyundai Dealer
Jacksonville Hyundai Shoppers Love the New 2014 Equus
Customer Engagement Awards - Nov 2012
Trends in finance and social for 2014
