everything you wanted to know about using social channels in customer service (but did not know who to ask)
Changing the ‘experience’ of customer experience
Social, connected, and collaborative
Towards KM Nirvana (Moxie Software Webinar)
Introduction to GOV.UK and user needs
To the ISSA Las Vegas Chapter April 13, 2011. Definition People Technology Policy.
022480052211
Prez for Lee to see
Putting users first: The story of GOV.UK | Louise Russell | December 2014
Teaching Methodoloy
Raj Residency Noida Extension | 4, 3 & 2 BHK Apartments | Residential Flats | High Rise Apartments in Greater Noida
Anti_Corrsive_Coating
