Customer-centric IT - Enterprise IT trends and investment 2013
Computer-Assisted Consumer Profiles on Twitter
Bazaarvoice Conversation Index Volume 4
Preparing For The Rebound
Graph-based Analysis and Opinion Mining in Social Network
Campaign Evaluation: Webinar Slides
2010 Naiman Clarke In House Market Report
Digital Marketing Presentation – Strategic Integration of Social Media (MKTG-7546, Module 7)
Introduction to Natural Language Processing
Practical Opinion Mining for Social Media
What Business Innovators Need to Know about Sentiment Analysis, Claire Cardie