LibQUAL+™, Libraries, and Google™ CNI Spring 2005 Task Force Meeting Washington, DC 4/4/2005 Martha Kyrillidou Fred Heath Jonathan D. Sousa old.libqual.org.
Global Developments in Assessment: LibQUAL+ ® and Beyond… 6th International JISC/CNI Conference York, U.K. July 6-7, 2006 Duane Webster Executive Director.
