13 Chapter 13 Operations Management: Operational Dimensions RETAIL MANAGEMENT: A STRATEGIC APPROACH, 9th Edition BERMAN EVANS.
13-1 Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall Operations Management: Operational Dimensions RETAIL MANAGEMENT: A STRATEGIC.
13 Chapter 13 Operations Management: Operational Dimensions Operations management is the efficient and effective implementation of the policies and tasks.