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From ILL to online ordering? An improved service for OCLC and British Library users Katie Birch – OCLC Samantha Tillett – British Library.

From ILL to online ordering? An improved service for OCLC and British Library users Katie Birch – OCLC Samantha Tillett – British Library.

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HASC Usability Test Results Conducted 1/7-8, 2013 Page 1 HASC Usability Test Results Conducted by Jayne Schurick Usability Consultant jschurick@gmail.com.

HASC Usability Test Results Conducted 1/7-8, 2013 Page 1 HASC Usability Test Results Conducted by Jayne Schurick Usability Consultant [email protected].

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MANAGING THE WORKFLOW Helen ClarkeUniversity of Calgary hclarke@ucalgary.ca.

MANAGING THE WORKFLOW Helen ClarkeUniversity of Calgary [email protected].

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