Morgan Stanley European Financials Conference March 2014
Using Social Media to Pick a Super Bowl Winner
Deciding the fall classic with social buzz
Employee Engagement and Ambassadorship - Beyond Philosophy Webinar
Creating Value in the Cloud
The Business Case For Social Customer Service
Barak Libai lecture WIM UK April 2010
Consumer Software Brand Management
Transforming Customer Engagement with IBM Watson
The ISS Way to Customer Experience - Simon Cox
Content Marketing Strategy for 2013: Social Risk & Client Value
Mainstay - Measuring the ROI of Customer Success Management Solutions