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AS Leisure Studies Unit 2 – A People Business. What will we study? provision for customer needs and expectations key principles of successful customer.
Organization Formal intentional structure of roles Specific person is assigned for specific job Necessary authority is given Organizing may be defined.
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1 Andrew Parfitt Head of Housing Policy, DWP [email protected] 0207 449 5365 Social Housing and Universal Credit Preparing for the challenges.
