Dell Business Process Improvement
Embedding Social Media to be a better business via training
Training Your Company For Social Media
Socialize Your Organization
Customer Centered Marketing: The Social Media Journey
The Power of Social Media: An Opportunity to Build Better Businesses
Presentation at Altimeter Social Commerce Conference
Social Media Outreach and Online Solutions
Social Organizations and Connected Communications
Reputation and Brand in an Instantly Connected World
PRSA, Counselors Academy June 2013
LeWeb 2011 Social Business: Miles to Go...
