Presented at the Small College Enrollment Conference 2013 Kathy Baugher, Associate Provost and Dean of Enrollment Management Trevecca Nazarene University.
Measuring service quality
Instruction Manual EB Approval documents
Reassessment of Expectations as a Comparison Standard in Measuring Service Quality- Implications of Future Research
Instruction Manual
Electricity Supply Instruction Manual 2010
03.+MCECTCL+QM
