How to Achieve Social Media ROI in the Hotel Industry: Turning Loyal Customers into Salespeople
Fallon Brainfood: Coupons 2.0
Boora (Loyalty)
Business Development and Marketing Strategy: A Short Course for Entrepreneurs
Implementing Social Media for Business
Responsys 2011 Retail Email Guide to the Holiday Season
For Love or Money Consumer Loyalty Programs
Banking Loyalty
Engagement Understanding It, Measuring It, Achieving It
Mobile Gamification to Create Brand Loyalty
Final Thesis
CRM - final
