Library Assessment
How Libraries can meet the Evolving Needs of Patrons in the Digital Age (webinar) - Pew Research data
Fed lib 2011 competencies
“All for libraries” - Genevieve Hart
Accidental candidate vla 2014 - director's summit
Bookends of Training: pre- and post- training really matters
Qqml2015 murphy derven
Technological innovation in two Irish libraries QQML 2015
Assessing Organizational Culture: Moving Towards Organizational Change and Renewal Carol ShepstoneLyn Currie Head, Access ServicesHead, Education Library.
The Library as Strategic Investment Paula Kaufman March 2, 2010.
University Investments in the Library An International Study Ingrid van de Stadt Regional Customer Development Manager, Elsevier Moscow, 18 december 2009.