LibQUAL+™, Libraries, and Google™ CNI Spring 2005 Task Force Meeting Washington, DC 4/4/2005 Martha Kyrillidou Fred Heath Jonathan D. Sousa old.libqual.org.
LibQUAL+™ Around and About Library Assessment Thessaloniki, Greece June 13-15, 2005 Martha Kyrillidou Director, Statistics and Measurement Program Association.
Old.libqual.org fairytale A fairytale about “ 22 items and a box ” presented by Martha Kyrillidou 19-20 January 2004 Glasgow, UK.